The only way a hotelier could know what is really happening in his/her hotel when he/she is not around is through mystery shopping. As a result, I decided to shop around and came across MHCS. Towards the end of year ... Read More
We have done sessions for the supervisors and they were truly beneficial and in a relaxed environment. It is incredible how much comes out from these sessions. I noticed that the supervisors value their position even more because these exercises ... Read More
I found the mystery shopping exercises truly beneficial for our business as this helps us understand what our customers are experiencing in our shops. This also helps our staff understand their strengths and weaknesses in a very positive and constructive ... Read More
MHCS Malta started carrying out Mystery Diner visits for Kitchen Concepts in 2009 for our first restaurant Vecchia Napoli. Today they carry our quarterly visits in all of our 6 restaurants. We have found them to be very professional and ... Read More
May I express our appreciation towards your dedication, excellent service and great training program. Your overall ability to communicate and deal with all our staff members was exceptional.
Miriam Vella – HR Manager at VASCAS JEWELLERS Read More
It has been a year since we introduced Mystery Shop visits for Burger King in Malta through MHCS and I must say we have seen a great improvement especially with regards to our hospitality, quality of service and employee performance.
Mystery shop visits have ... Read More
The information in the detailed reports provided is invaluable. Having so much detail of what our customers think of us made us wake up, pull our socks and take action accordingly. I strongly recommend any company / business enterprise to ... Read More
As a restauranteur who employs quite a large Staff crew, requiring new employees is probably the biggest headache an employer comes across in the catering trade. I contracted MHCS in search of chefs and waiters in the midst of summer, ... Read More
MHCS is a people oriented company whose main purpose is to provide staff supporting services to companies in their endeavours to be more successful and surpass their goals.
‘Head Office’ 14,
Sqaq San Gorg, Gharghur GHR 1560
Contact No: 21332477
MHCS handles all its applications very seriously in order to provide a discreet, professional and secure service to its clients. In the process of verifying applications, MHCS reserves the right to carry out thorough and extensive due diligence and verification checks on all interested applicants. Furthermore, by disclosing any of your details to MHCS you are automatically agreeing to have your data verified and any references confirmed with third parties by MHCS and/or its employees.