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Become a mystery shopper |
mystery-shopping

Mystery Shopping

No better management tool exists to measure customer satisfaction and the performance of your Sales Agents.

Recruitment

Recruitment

The right match to your vacancy – Contact us now

Training

Training

Tailor made to effectively bring delegates in line and make them shine – Exceeding Expectations Every Time!

Happy Clients

Happy Clients

Our best form of advertising is by word of mouth from satisfied clients .. check what they have to say

Other Services

Other Services

Flexible, Professional, Efficient – giving a lift at each and any level of the organisation – A One Stop Shop for Customer Care ..

Become a mystery shopper

We are once again seeking suitable individuals to form part of our Mystery Shopper database. Write to us on amanda@mhcsmalta.com if you are interested, attaching your CV and your general availability details. You will be asked to fill in a brief observation test and you will then be called up for a one to one meeting.

First of all, what is a mystery shopper?

A mystery shopper is a bit like an undercover agent. You visit a store or make a phone call just as any regular customer. In the meantime, you observe everything you see and hear around you: infrastructure, facilities, staff attitude to clients etc..

Becoming a mystery shopper is easy. All one needs is: a good level of education, ideally A Level standard or higher; a good eye for detail; discretion and be flexible with his/her time.

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